Last updated: July 28, 2026
1. Purpose
Dotengo offers website and e-commerce store creation services, Odoo ERP integration and configuration, and connectivity between web platforms and management tools. The specific services are defined in the quote approved by the client.
2. Quotes and orders
Each project is subject to a detailed quote. The quote is valid for the duration specified therein. Services begin upon written acceptance of the quote by the client and, where applicable, payment of the agreed deposit.
3. Pricing and payment
Prices are indicated in the quote. Unless otherwise stated, a deposit may be requested at the start of the project, with the balance due upon delivery. Invoices are payable within the specified timeframe. Any late payment may incur interest in accordance with Belgian law.
4. Deadlines
Delivery timelines are provided for informational purposes and are agreed upon with the client. They depend in particular on the client's responsiveness in providing the necessary content and approvals. Dotengo cannot be held responsible for delays due to a lack of client collaboration.
5. Client Obligations
The client agrees to provide the information, content, and access necessary for the proper execution of the service, and to approve project stages within reasonable timeframes. The client is responsible for the legality and accuracy of the content they provide.
6. Intellectual Property
Once the project is paid in full, the client becomes the owner of the site or delivered developments, except for elements subject to third-party licenses (themes, plugins, fonts, platforms such as Webflow, Shopify, or Odoo), which remain governed by their own terms. Dotengo retains the right to mention the completed project as a reference, unless otherwise requested by the client.
7. Liability
Dotengo is committed to performing its services with professionalism and diligence. Its liability is limited to the services provided and does not cover indirect damages (loss of revenue, data, or customers). Dotengo does not guarantee continuous and uninterrupted operation of third-party services used (hosting, platforms, tools).